Postsecondary institutions may overestimate how savvy their students are with technology and would benefit from implementing a plan to address deficiencies in this area, writes Taylor Swaak. Swaak draws on the results of a survey at a US university where 91% of students said that basic computer skills were in need of sharpening. The institution also developed a list that identified skills such as using Word and Excel, typing on a computer, and converting files as challenges. The institution responded by piloting a “peer to peer” educational model that hired students to make videos about using the campus’ tech-related resources. The results showed that students were watching the videos and learning from them. Chronicle of Higher Ed (Acct. Req.) Note: Archived stories may contain dead links or be missing source links.