AI textbooks, chatbots prompt a mix of enthusiasm, trepidation within postsecondary sector

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In a recent article for CBC, Prisca Tang reports that publishers Pearson and McGraw Hill have both introduced AI-powered textbooks and chatbots that will be integrated into many Canadian postsecondary courses this semester. These tools have reportedly generated enthusiasm for their ability to unpack difficult concepts, generate quick quizzes, and provide round-the-clock support. However, Tang underscores the hesitation around these tools, due to concerns about generative AI producing hallucinations (i.e. false information), amplifying human biases, and replacing human interaction. The author concludes that while there is interest in the new technology, many in the postsecondary sector are advocating for a cautious approach to its adoption.

CBC