In a recent Chronicle of Higher Ed article, Alexander C Kafka highlights a variety of perspectives on the “crisis narrative” of student mental health and student resilience. While the destigmatization of mental health problems has been a positive trend, it has introduced new concerns around how students understand and respond to normal stress and negative emotional experiences. Experts such as Jennifer I DeBurro (University of New England), Rachel L Koch (University of Richmond), Richard Shadick (Pace University), and Sarah Rose Cavanagh (Simmons University) explain how this shift affects student support departments such as counselling and accommodations and offer advice for better supporting students on each of these fronts.