A recent survey of 221 student success professionals in the United States explores the use of generative AI in the student success and services sector. The survey found high usage of generative AI among respondents, with 69% saying they had used the tools within the last year and 52% saying they use generative AI tools on at least a monthly basis. However, survey respondents indicated that adoption of AI is quickly outpacing institutional coordination and guidance on the topic, with the institution offering few guidelines or opportunities for sharing ideas. The report concludes with a series of recommendations for better supporting the adoption and use of generative AI across the software.
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| EAB (Report)