University of Saskatchewan

Navigating institutional change with strategic enrolment research

The Situation

Faced with significant institutional change, USask needed fresh data to form a foudnation for its SEM plan.

The Solution

Academica conducted a trends analysis of the University/College Applicant Study and Acceptance Declined Survey to provide USask with important, data-based context.

The Result

USask used the research findings to validate its current marketing plan, refine its SEM plan, and address the needs of applicants to improve conversion.

The Situation

Like many institutions, the University of Saskatchewan has gone through significant institutional change in recent years. Shifting enrolment trends, funding challenges, and new strategic directions meant that the organization needed reliable data to plan for the future. The priority for USask was to create and validate a strong Strategic Enrolment Management (SEM) plan that would support future growth in specific program areas.

The Solution

Academica provided a trend analysis of the annual University/College Applicant Study (UCAS) to reveal how applicant perceptions of the USask’s brand had changed over a seven year period. Trend analysis revealed that applicants’ top of mind perceptions had become more positive, validating the USask’s marketing strategy of focusing on strengths and opportunities. USask also also needed to understand why some applicants were declining offers of admission: Using the Acceptance Declined Study (ADS), Academica helped USask to identify and address the concerns and needs of accepted applicants.

The Result

This research data helped USask to refine their Strategic Enrolment Management plan and improve their recruiting tactics with targeted applicant demographics. By providing data to help predict future enrolment, we helped USask to reduce uncertainty and navigate complex change.

UCAS and ADS are very helpful in informing our recruitment, marketing and SEM strategies. The comparisons against competing institutions as well as the historical trend data showed us areas where we had improved and highlighted opportunities for growth.
Vicki Squires
Manager of Planning, Program Development and Assessment, Student and Enrolment Services Division