Educators can support student engagement and academic success through proactive, thoughtful communication strategies, writes Nadeem Saqlain (Wilfrid Laurier University). Drawing on his experience in digital learning environments, Saqlain outlines three techniques that benefit students in both online and in-person classrooms: sending a welcome email before the course starts, employing structured reminders throughout the week, and offering personalized communication when students run into issues. “Ultimately, success depends not only on students’ individual discipline but also on the scaffolding provided by instructors,” he writes.
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