The traditional model of postsecondary education is failing to meet the needs of today’s diverse learners, explains Lisa Marsh Ryerson (Southern New Hampshire University) in a recent piece for the evoLLLution adapted from their Illumination Podcast. Ryerson argues that institutions must move beyond outdated assumptions about learner demographics—18 to 22 years old, living on campus, and studying full time—and instead adopt a “people-first philosophy” that reflects student diversity. This can include acknowledging prior learning, offering wraparound supports, and using technology to deliver timely, personalized assistance. “Designing for flexibility, responsiveness, and inclusion isn’t just smart policy—it’s a moral imperative,” Ryerson concludes.
