Technological growth can expand registrar’s role, degree tracking: Interview

In a recent interview with the EvoLLLution, Heather Bjorgan discusses how technology has changed the role of the registrar. Bjorgan writes that developments in technology have expanded the registrar’s role to include increased services for students, faculty, and administration and provide registrars with a greater ability to help students understand how they can complete their programs. The interviewee discusses the way that the registrar’s office acts as a hub with access to almost every student, which means that registrars must keep up as savvy students drive changes to processes. Bjorgan writes that transcript evaluation from other institutions has seen a great improvement and that the office of the registrar has also taken on a larger role in strategic enrolment management since registrars have an intuitive knowledge about programs.