Using program assessments to support improvement: Opinion

In a recent article for The evoLLLution, Kyle Massey (College of the North Atlantic) and Olivia Heaney (CNA) discuss CNA’s program assessment model. Massey and Heaney explain that this assessment process uses academic quality standards that create a common foundation for discussions about quality and improvement. The process starts with a self-study, followed by a site visit, the creation of an enhancement roadmap, and follow-up status reports. The authors explain that faculty and administrators have begun to see the assessment as a way to enhance their programs, expand collaboration, and participate in a culture of openness. “Together, we can build systems that don’t just monitor quality but drive it forward,” conclude Massey and Heaney.

The evoLLLution